Refund Policy
Effective Date: 3/6/2024
This refund policy for Split Apparel (“we,” “us,” or “our”), states how you may request a refund and when a refund is permitted.
Questions or concerns? Reading this policy will help you further understand how and when you may request a product refund. If you do not agree with our policy and/or practices in any way, please do not use our services.
FAQ
This summary provides answers to potential frequently asked questions; however, you may find more details about these topics by using our table of contents below.
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When can I request a refund? Refunds are only issued within 24 hours of the initial purchase. After 24 hours, your refund request will no longer be accepted as the order has been placed into production. Learn more about when to request a refund below.
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Can I get my money back? Yes, we offer a full money back guarantee.
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How can I issue a refund request? By contacting us through our office email provided below. Learn more about how to issue a refund request below.
Table of Contents
1 - When Can I Request A Refund?
In Short: Within 24 hours of the initial purchase.
We allow 24 hours from when you initially purchase product(s) from our website. This gives us enough time to cancel the order from going into production.
2 - Why Can I No Longer Request A Refund?
In Short: We need enough time to notify production.
Each order is made to order. Each order is also custom made with various design possibilities. We need enough time to cancel the order before the order is placed into production. After 24 hours, we can no longer issue a refund due to the product already being made customly and on its way to be delivered.
3 - Full Money Back Guarantee
In Short: Yes.
We do offer a full money back guarantee.
4 - Do We Make Updates To This Notice?
In Short: Yes, we will update accordingly to stay compliant with relevant laws and if any changes about our services have been made.
This policy may be updated periodically. Each new revision will be labeled as “revised” with the updated date noted above. If there are notable changes to this policy, we may notify you either by posting a notice or directly sending you a notice. We encourage you to review this refund policy frequently to be informed of any changes.
5 - How Can I Issue A Refund Request?
You may contact us if you would like to request a refund by the email provided and we will respond within 24 hours of initial contact.